How to get the most out of Meduso

A plain-English guide to every part of the site: what each section is, what you can do with it, and the questions people actually ask.

The front door to the whole register. One box covers every NHS community pharmacy in the UK — by name, town, postcode, phone number or contractor code. It also understands plain-English queries: type "boots in wales" or "distance selling in leeds" and the filters set themselves.

Worth knowing: Searching a chain name like "asda" shows you the count straight away, so you can sanity-check the result before you scroll.

Maps & the access map

Two map tools live here. The search map plots any result set with clustering, and the access map shows how far every postcode district in the UK is from its nearest pharmacy — the quickest way to spot areas that are poorly served.

Worth knowing: The toolbar above the map collapses: the Filters button tucks the search filters away so the map gets the screen, and the count badge reminds you how many filters are active.

Care directory (CQC)

Every CQC-regulated location in England — over 57,000 of them. Care homes, home care agencies, independent clinics, hospitals, hospices, ambulances and prison healthcare, each with its latest rating, inspection date and contact details.

Worth knowing: Combine the care layer with Select area on the map to profile every regulated service in a neighbourhood in one click.

The Meduso helper

The bubble at the bottom right is an assistant that knows the whole site. Ask it how anything works, where a feature lives, or for live numbers — "how many pharmacies are in Leeds?", "Boots vs Superdrug?", "which town has the most pharmacies?" — and it answers from the data, entirely in your browser.

Pharmacy profiles

Every pharmacy has its own page: address, contact details, opening status, thirteen months of dispensing volumes, EPS share, Pharmacy First consultations, vaccinations, ownership, and the GP surgeries it likely serves.

GP surgery directory

Every GP practice in the UK with its registered list size, prescribing volume, CQC rating (England), Primary Care Network membership and patient survey scores.

Worth knowing: The "Most improved YoY" sort is the one journalists and federation leads tend to want first — it surfaces practices turning things around.

GP Patient Survey league

The GP Patient Survey is the largest patient-experience survey in England — hundreds of thousands of patients, every year, run by Ipsos for NHS England. This page turns it into rankings: the best, the most improved and the biggest fallers, for practices, networks and whole ICB areas.

Worth knowing: Rankings need at least 50 completed questionnaires per practice, so one loud month of responses cannot buy a league position.

Primary Care Networks

PCNs are groups of neighbouring GP practices that share staff and services. We list every network in England from the official ODS register, with member practices, combined list sizes, prescribing volume, CQC mix and survey scores.

Analytics

The market dashboards: thirteen months of dispensing volumes, chain market share, Pharmacy First activity, ICB league tables, corporate movers and drug spend by BNF chapter.

EPS nominations

When a patient chooses a pharmacy for electronic prescriptions, that is an EPS nomination. NHS England publishes the counts weekly, and we turn them into a leaderboard: totals, biggest gains and losses, and chain market share.

Worth knowing: Nominations are the closest public signal to patient loyalty — a pharmacy rising here is winning repeat custom, not just passing trade.

Prescription flows

A model of which GP surgeries feed which pharmacies. It combines practice prescribing volumes with pharmacy catchments to estimate where prescriptions actually go.

NHS services dashboard

What pharmacies actually do beyond dispensing: Pharmacy First consultations by pathway, New Medicine Service, flu and covid vaccinations, blood pressure checks and contraception — per contractor, with league tables.

Drug Tariff Prices

Every basic price in Part VIIIA of the NHS Drug Tariff — the per-pack amount pharmacies are reimbursed — parsed fresh from each monthly NHSBSA edition, with full price history back to 2010 for most products via the OpenPrescribing tariff mirror.

Worth knowing: Pair this with Price Concessions: when a product's tariff price lags a spiking market, a concession usually follows — the 12-month movers list is the early warning.

Price concessions

When a drug cannot be sourced at tariff price, the Department of Health grants a concession. We track every current concession, rolled-over items, and the premium over the standard Category M tariff, updated monthly.

Register watch

Our pipeline diffs the official registers every day. Every opening, closure and relocation lands here, alongside the biggest patient-survey movers when each survey edition publishes.

CQC rating tracker

Every time the CQC republishes its ratings we diff the new file against the last one and record each upgrade, downgrade and first-ever rating for GP practices and NHS trusts.

Pharmacy companies

Every pharmacy grouped by its owning company — Boots, Well, ASDA, Tesco, Rowlands and thousands of independents — so you can see the market by owner rather than by site.

Dental contracts

NHS dental contracts in England: UDA delivery against target, patient numbers and contract values, so you can see which practices are delivering their contracted activity.

NHS trusts

Every NHS trust and foundation trust in the UK from the ODS register, with CQC ratings where they exist.

Drug safety alerts

MHRA drug safety alerts and recalls, refreshed daily from GOV.UK, so there is one place to check before dispensing.

My Scope, compare & favourites

Your private workspace. Favourites, comparisons and search history live in your own browser — nothing is uploaded unless you sign in and choose to sync.

Exports & the API

Almost every table on the site exports to CSV, the full register downloads as Excel, and paid plans include a REST API with typed JSON endpoints for everything we publish.

State of UK Pharmacy report

A written, citeable report built from the same data: market structure, access, services and the year's big movements — the briefing document people send to their board.

Frequently asked questions

What is Meduso?

Meduso is an independent intelligence site for UK pharmacy and general practice. We take the official open data published by the NHS bodies — registers, dispensing volumes, patient surveys, inspections — and turn it into something you can actually search, map, rank and export. It is run by Medstack Ltd and funded by sister projects; all profits go to charity.

Where does the data come from?

Official public sources only: NHS Business Services Authority (pharmacy registers and dispensing in England), NHS Organisation Data Service (GP practices, PCNs, trusts, Wales), Public Health Scotland, HSC Business Services Organisation (Northern Ireland), the CQC, the GP Patient Survey (Ipsos for NHS England), the MHRA and postcodes.io for geocoding. Nothing is scraped from directories or submitted by users.

How fresh is it?

The pipeline checks every source daily. Registers update when the national bodies republish (usually monthly); dispensing data lags about two months by NHS BSA convention; EPS nominations are weekly; MHRA alerts are daily. Every page shows a freshness stamp saying when its data was last checked.

Is it really free?

The directory, maps, rankings, guides and headline analytics are free forever, no account needed. Pro (£24/yr + VAT) and Business (£48/yr + VAT) add things professionals asked for: full-history exports, saved alerts, PDF reports and API access. All prices are plus VAT, and profits are donated to charity.

What is the care directory?

Beyond pharmacies and GP surgeries, we index every CQC-regulated location in England — over 57,000 care homes, home care agencies, clinics, hospitals, hospices and more — with ratings and inspection dates. Browse it on the care page, or layer any category onto the map, coloured by rating.

How do the map layers work?

The Layers menu above the map switches whole datasets on and off: pharmacies (your search results), GP surgeries and clinics, dentists, NHS trusts, and six categories of CQC care. Each layer has its own colour scheme and legend — and clicking a row in the legend hides that layer without scrolling back up.

What is the bubble in the corner?

That is the Meduso helper. It answers plain-English questions about the site and the data — from "how do I export a CSV?" to "how many Boots are there?" — and links you straight to the right page. It runs in your browser; nothing you ask is sent anywhere.

How do I know when things change?

Three ways. Register Watch logs every pharmacy opening, closure and ownership change; the CQC tracker logs every rating change; and the What's new page logs every change to Meduso itself — the site is in public trial, and the beta number in the footer ticks up with each deploy.

Can I use this data in my own work?

Yes. The underlying data is Crown copyright under the Open Government Licence v3.0 — you can reuse it with attribution. Our CSV exports and API make that practical. If you republish figures, citing Meduso and the original NHS source keeps everyone honest.

Why does a pharmacy show no dispensing figures?

Dispensing volumes come from NHS BSA, so they cover English contractors. Scottish, Welsh and Northern Irish pharmacies have register data (address, status, type) but the devolved nations do not publish equivalent per-contractor dispensing files, so charts simply do not appear for them.

What are "distance selling" pharmacies?

Pharmacies that operate without a walk-in premises — mail-order and internet pharmacies, in everyday terms. They are on the register like any other contractor, and you can filter them in or out of any search. There are around 460 of them.

How accurate are the prescription flow estimates?

They are a model, not a measurement. We know what each surgery prescribes and where each pharmacy is; the model estimates the share of a surgery's prescriptions likely to land at each nearby pharmacy. Treat it as a strong steer for catchment analysis, not an exact count.

What is the GP Patient Survey and why should I trust the league?

It is the official annual survey of patients in England, run by Ipsos for NHS England with hundreds of thousands of responses. We use the survey's own published summary percentages — no hand-rolled scoring — and leagues only include practices with at least 50 completed questionnaires, so rankings are statistically meaningful.

Does the site cover Scotland, Wales and Northern Ireland?

Yes — the pharmacy and GP registers cover all four nations, and each nation has its own landing page. Some datasets are England-only by nature (PCNs, CQC ratings, the GP Patient Survey) because the devolved systems run their own equivalents; we say so on the page whenever that is the case.

Do you track me?

No analytics beacons, no advertising trackers. Favourites and search history are stored in your own browser. If you create an account we store only what the account needs to function.

Something looks wrong in the data. What do I do?

Tell us — there is a report route on every profile. Errors usually trace back to the source register, and because the pipeline re-reads the sources daily, upstream corrections flow through automatically. If it is our processing at fault, we fix the pipeline rather than patching one record.

How do I spot a medicine that might go into shortage?

Open Drug Tariff prices and look at the supply-risk watchlist near the top. It scores every product for warning signs: all supplier packs discontinued in the NHS dm+d dictionary, only one or two listed suppliers, a tariff price raised last month, or a fresh price concession (concessions are usually granted because the market price spiked when supply tightened). Click any flagged product to see its supplier list and price curve, or hit the Supply risk chip to filter the whole table.